1&1 Status Page

We continuously monitor the status of the 1&1 Web Hosting services. If there are any interruptions in service, a note will be posted here.
If you experience problems accessing your 1&1 Web Hosting services which are not listed here, please contact us. For contact channels please click here.


Maintenance Incident

No planned maintenance scheduled.

Issues with the Phone system
Start:
11/25/2014 9:25 AM
Estimated end:
Unknown
Last update:
11/25/2014 9:27 AM
Type:
Incident
Affected services:
All
Description:

We are experiencing intermittent issues with the phone system. Our team is aware of the issue and are working to resolve this. Please contact us via email for a response to your issue during our outage: http://help.1and1.com/contact

 

Technical Support: support@1and1.com

1&1 MyWebsite Support: mywebsite@1and1.com

Server Support: server247@1and1.com

Billing Support: billing@1and1.com

 

 
WORDPRESS security update
Start:
11/24/2014 11:49 AM
Estimated end:
Unknown
Last update:
11/24/2014 11:51 AM
Type:
Security note
Affected services:
Website
Description:

Several vulnerabilities exist in Wordpress versions prior to 4.0.1 that could result in an attacker gaining access to your Wordpress Admin Panel. Solution If you have installed Wordpress in Safe Mode using the 1&1 App Center, no action is necessary on your part.

The update is being performed by 1&1. If you have installed Wordpress manually, or in Free Mode using the 1&1 App Center, please check your current installation and update to the latest version if not already up-to-date.

You can find instructions on how to update Wordpress to the latest version, please reference the Wordpress page below:

http://codex.wordpress.org/Updating_WordPress

Drupal Security Vulnerability
Start:
11/21/2014 12:10 PM
Estimated end:
Unknown
Last update:
11/21/2014 12:11 PM
Type:
Security note
Affected services:
Website
Description:

A new security vulnerability has been identified affecting Drupal versions prior to 6.34 and 7.34. If you are currently running a Drupal installation that is not 6.34 or higher, or 7.34 or higher, your installation is vulnerable to attacks that may be used to gain access to a user’s session or leverage a password hashing API to completely exhaust the CPU and memory resources of your site, causing it to load slowly or not at all. This security vulnerability has been named SA-CORE-2014-006.

 

More information regarding the vulnerability is available from Drupal's website: https://www.drupal.org/SA-CORE-2014-006

 

 

Solution

If you have installed Drupal in Safe Mode using the 1&1 App Center, no action is necessary on your part. The security patch is currently being applied by 1&1.

 

If you have installed Drupal manually, or in Free Mode using the 1&1 App Center, please check your current installation and update to the latest version – 6.34 or 7.34 . To find instructions on how to update Drupal to the latest version, please reference the Drupal page provided below: http://www.drupal.org/upgrade